Positioning
Implementation Manager — Enterprise Systems, ERP & Healthcare Technology
Implementation manager with 25+ years taking enterprise systems from contract to
production — 12 full-lifecycle Axapta ERP conversions at Oldcastle, multiple Dynamics
ERP/CRM implementations at Sopris, and an EMR platform built with a distributed
international team at Avanade. Pairs that delivery record with an MHA and direct hospital
experience converting a facility from paper to electronic records.
Relevant work
What this looks like in practice
- Randolph Medical Center paper-to-electronic conversion — Wrote and administered the $2 million federal grant that funded EMR, PACS digital radiology,
a purpose-built server room with fire suppression, structured cabling, new workstations, and
bedside devices for nurse charting.
- Oldcastle APG enterprise ERP rollout — Delivered 12 full-lifecycle Axapta conversions on time and on budget across multiple U.S. sites.
Capability
What I bring to this work
- ERP implementation (Microsoft Dynamics / Axapta)
- Full-lifecycle deployment and cutover
- Client-facing delivery and expectation management
- ROI modeling and business case development
- Custom database design
- End-user training and adoption programs
- IT infrastructure modernization
Career Experience, weighted for this role
The full history is on the home page. This view leads with what matters here.
03/2025 – Present
Professional Development & Career Transition
Planned transition following the close of the CVP engagement
- Stepped back from consulting to manage growth of Southern Charm Property Management, recruiting
and training a manager to assume day-to-day operations and establish a durable succession plan.
- Completed PMP continuing education requirements, maintaining certification in good standing with
the Project Management Institute.
- Completed coursework toward Georgia real-estate licensure.
07/2021 – 03/2025
CVP — Senior Manager, Healthcare Innovation & Transformation
Fairfax, VA · Government IT program delivery and strategy (VA, VHA, DOE)
- Led a portfolio of government health consulting engagements spanning care delivery, revenue cycle
operations, and compliance, directing multiple concurrent teams of 4 to 15 — accountable for
contract requirements, financial targets, deliverables, and quality objectives.
- Authored and executed the integrated Task Management Plan for the Military Exposure Research
Project (MERP), aligning staffing, workstreams, reporting, and risk mitigation to agency
expectations.
07/2017 – 04/2021
ERPi — Senior Manager
Fairfax, VA · Federal health IT program delivery and strategy (VA, VHA)
- Directed day-to-day operations and long-term execution for VA's Cerner/Oracle Electronic Health
Record Modernization (EHRM) program as a government contractor embedded on the VA side, owning
cost, schedule, scope, and performance across the full life cycle.
- Delivered multiple Cerner/Oracle modules including patient advocacy, dental, and clinical
implementation, and served as special projects manager identifying gaps in patient-care needs
and responses and implementing viable alternate mitigation strategies.
08/2014 – 2016
The George Washington University — Master of Health Administration
Washington, DC · Full-time graduate study between consulting engagements
11/2012 – 12/2013
Sopris Systems — Project Manager
Denver, CO · Microsoft Dynamics ERP/CRM provider for the professional services industry
- Delivered multiple full life-cycle Dynamics ERP implementations, controlling scope, budget, and
schedule through maintained WBS, risk logs, and stakeholder distribution plans.
- Built ROI models and business cases supporting senior leadership roadmap and investment
decisions, and delivered staffing models matched to customer needs.
02/2011 – 10/2012
Avanade, Inc. — Project Manager
Atlanta, GA · Accenture–Microsoft joint venture delivering solutions on the Microsoft platform
- Led a distributed international team of developers and system experts building a U.S. electronic
medical record (EMR) platform, and produced the cost/benefit analysis for platform ownership.
- Developed integrated work plans and performance dashboards for complex health IT systems, and
briefed senior clients on status, risks, and milestones through formal governance frameworks.
07/2008 – 02/2011
Randolph Medical Center — Director of Strategic Development
Roanoke, AL · 25-bed critical access hospital
- Converted hospital operations from paper records to electronic health records, implementing EMR
alongside PACS digital radiology for image storage, routing, and diagnostic review.
- Wrote, won, and administered the $2 million federal grant that funded the conversion — owning
application, tracking, use of funds, accounting, and reporting.
- Modernized legacy IT infrastructure end to end: built a dedicated server room with fire
suppression, installed structured cabling and new workstations, and deployed portable devices
for nurses to enter clinical results at the point of care.
- Served as Executive Director of the Rural Healthcare Consortium of Alabama, and extended PACS
image viewing to two partner hospitals so radiology results were readable across three dispersed
sites.
- Negotiated vendor pricing and partnerships that reduced supply chain costs 18%, and demonstrated
ROI on technology investments saving the hospital more than $38,000.
07/2007 – 07/2008
Family Property Management
Supported operations of the family property management business while family members addressed medical concerns
06/2005 – 07/2007
Oldcastle APG — Implementation Manager
Atlanta, GA · North America's largest producer of concrete masonry products
- Delivered 12 full-lifecycle Axapta ERP conversions nationwide, managing schedule, budget, and
feature delivery across concurrent projects.
- Led implementation teams of 8 to 18 developers, business analysts, and client stakeholders
through the full lifecycle while modernizing legacy systems.
05/1996 – 05/2005
Impact Software Consulting Services, Inc. — Business Development Manager / Lead Software Trainer
Kennesaw, GA · Custom application development for web and mobile services, plus advanced data analytics
- Designed and built custom databases in SQL Server and Microsoft Access to client specification,
delivering application development and data analytics engagements.
- Trained client teams to advanced level across the Microsoft Office suite, and expanded the
firm's product and service footprint through direct client engagement.
Earlier
ANGARAI Consultants — Healthcare Business Process Manager
Baltimore, MD · 12/2013 – 08/2014 · PMO consulting for state healthcare programs
Next steps
Take the resume
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