IT Implementation

Twelve ERP conversions. On time, on budget, across the country.

I have spent 25 years taking enterprise systems from signed contract to live production — Axapta ERP rollouts at Oldcastle APG, Dynamics ERP and CRM implementations at Sopris Systems, and an EMR platform built with a distributed international team at Avanade. I lead the implementation team, manage the client, build the ROI model that got the project funded, and train the people who have to use it on Monday.

  • Alexandria, VA
  • Public Trust Clearance
  • PMP · CSM · Lean Six Sigma
Positioning

Implementation Manager — Enterprise Systems, ERP & Healthcare Technology

Implementation manager with 25+ years taking enterprise systems from contract to production — 12 full-lifecycle Axapta ERP conversions at Oldcastle, multiple Dynamics ERP/CRM implementations at Sopris, and an EMR platform built with a distributed international team at Avanade. Pairs that delivery record with an MHA and direct hospital experience converting a facility from paper to electronic records.

Relevant work

What this looks like in practice

Capability

What I bring to this work

Career

Experience, weighted for this role

The full history is on the home page. This view leads with what matters here.

03/2025 – Present

Professional Development & Career Transition

Planned transition following the close of the CVP engagement

  • Stepped back from consulting to manage growth of Southern Charm Property Management, recruiting and training a manager to assume day-to-day operations and establish a durable succession plan.
  • Completed PMP continuing education requirements, maintaining certification in good standing with the Project Management Institute.
  • Completed coursework toward Georgia real-estate licensure.
07/2021 – 03/2025

CVP — Senior Manager, Healthcare Innovation & Transformation

Fairfax, VA · Government IT program delivery and strategy (VA, VHA, DOE)

  • Led a portfolio of government health consulting engagements spanning care delivery, revenue cycle operations, and compliance, directing multiple concurrent teams of 4 to 15 — accountable for contract requirements, financial targets, deliverables, and quality objectives.
  • Authored and executed the integrated Task Management Plan for the Military Exposure Research Project (MERP), aligning staffing, workstreams, reporting, and risk mitigation to agency expectations.
07/2017 – 04/2021

ERPi — Senior Manager

Fairfax, VA · Federal health IT program delivery and strategy (VA, VHA)

  • Directed day-to-day operations and long-term execution for VA's Cerner/Oracle Electronic Health Record Modernization (EHRM) program as a government contractor embedded on the VA side, owning cost, schedule, scope, and performance across the full life cycle.
  • Delivered multiple Cerner/Oracle modules including patient advocacy, dental, and clinical implementation, and served as special projects manager identifying gaps in patient-care needs and responses and implementing viable alternate mitigation strategies.
08/2014 – 2016

The George Washington University — Master of Health Administration

Washington, DC · Full-time graduate study between consulting engagements

11/2012 – 12/2013

Sopris Systems — Project Manager

Denver, CO · Microsoft Dynamics ERP/CRM provider for the professional services industry

  • Delivered multiple full life-cycle Dynamics ERP implementations, controlling scope, budget, and schedule through maintained WBS, risk logs, and stakeholder distribution plans.
  • Built ROI models and business cases supporting senior leadership roadmap and investment decisions, and delivered staffing models matched to customer needs.
02/2011 – 10/2012

Avanade, Inc. — Project Manager

Atlanta, GA · Accenture–Microsoft joint venture delivering solutions on the Microsoft platform

  • Led a distributed international team of developers and system experts building a U.S. electronic medical record (EMR) platform, and produced the cost/benefit analysis for platform ownership.
  • Developed integrated work plans and performance dashboards for complex health IT systems, and briefed senior clients on status, risks, and milestones through formal governance frameworks.
07/2008 – 02/2011

Randolph Medical Center — Director of Strategic Development

Roanoke, AL · 25-bed critical access hospital

  • Converted hospital operations from paper records to electronic health records, implementing EMR alongside PACS digital radiology for image storage, routing, and diagnostic review.
  • Wrote, won, and administered the $2 million federal grant that funded the conversion — owning application, tracking, use of funds, accounting, and reporting.
  • Modernized legacy IT infrastructure end to end: built a dedicated server room with fire suppression, installed structured cabling and new workstations, and deployed portable devices for nurses to enter clinical results at the point of care.
  • Served as Executive Director of the Rural Healthcare Consortium of Alabama, and extended PACS image viewing to two partner hospitals so radiology results were readable across three dispersed sites.
  • Negotiated vendor pricing and partnerships that reduced supply chain costs 18%, and demonstrated ROI on technology investments saving the hospital more than $38,000.
07/2007 – 07/2008

Family Property Management

Supported operations of the family property management business while family members addressed medical concerns

06/2005 – 07/2007

Oldcastle APG — Implementation Manager

Atlanta, GA · North America's largest producer of concrete masonry products

  • Delivered 12 full-lifecycle Axapta ERP conversions nationwide, managing schedule, budget, and feature delivery across concurrent projects.
  • Led implementation teams of 8 to 18 developers, business analysts, and client stakeholders through the full lifecycle while modernizing legacy systems.
05/1996 – 05/2005

Impact Software Consulting Services, Inc. — Business Development Manager / Lead Software Trainer

Kennesaw, GA · Custom application development for web and mobile services, plus advanced data analytics

  • Designed and built custom databases in SQL Server and Microsoft Access to client specification, delivering application development and data analytics engagements.
  • Trained client teams to advanced level across the Microsoft Office suite, and expanded the firm's product and service footprint through direct client engagement.
Earlier

ANGARAI Consultants — Healthcare Business Process Manager

Baltimore, MD · 12/2013 – 08/2014 · PMO consulting for state healthcare programs

Next steps

Take the resume

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